Dear Guests,
In the wake of Covid-19, we want to assure you that we are taking all necessary precautions to ensure the safety and well-being of our guests and staff.
Our teams continue to maintain the highest standards of hygiene in the sourcing of ingredients, and in the preparation and service of rooms, food and drinks at our lodge.
As a precaution to contain the spread of COVID-19, we have implemented mandatory temperature checks for all our staff members every single day. Additionally, our tables and kitchen are thoroughly cleaned and sanitized after every service, and all stipulated food safety regulations are being strictly followed.
We assure you that your health and safety is of paramount importance to us.
Kindly note the following:
- Temperature checks are mandatory for all patrons before entering the lodge premises.
- Masks are mandatory in the lodge premises.
- Kindly maintain social distancing at all times.
- Arogya Setu app is mandatory for admission.
- Hand sanitization is mandatory before entering the public areas of the lodge.
Regards
Management,
The Bamboo Forest Safari Lodge
“Covid -19 Pre-Cautions & Safety Measures”
LODGE ENTRANCE
- Electrostatic sprayers with professionally identified chemicals are being used to disinfect the hotel entrances, employee entrances, as well as various public areas.
- A mandatory thermal scanning for fever will be carried on all arriving guests.
- Wearing of masks in public areas or while interacting with other guest is compulsory, and a distance of > 3 feet has to be maintained.
- Arogya setu app is essential as a check-in perquisite.
CHECK-IN & CHECK OUTS
- A contact less but a hassle free check-in & check out system shall be in place.
- In case of a guest developing symptoms related to covid-19 during his stay at the lodge, he would be required to immediately inform the lodge management or the medical authorities.
- To ensure all standards and protocols are adhered to, we have a dedicated hygiene and safety manager
GUEST ROOMS
- All guest rooms will be fully sanitized before the guests’ arrival. a senior member of the staff will be deputed as “the lodge safety inspector” who will follow the laid down sops to ensure complete germ & virus free room.
- For the complete re-assurance of the guests, as also to ensure complete safety at our end, the complete linen, soft furnishings, towels & napkins, etc will be once again sanitized using plain steam before the guests at the time of check in.
- Air conditioning units, including filters, shall be completely sterilized before the guest arrival.
- Evening turn down services shall be provided “on requests only” to minimize interactions.
ROOM SERVICE
- All room service shall be provided at the guest room door to ensure minimum interactions. all clearances shall also be done in the same fashion.
PUBLIC AREAS
- Social distancing will be strictly practiced at all public areas including the library, reception, restaurant, etc.
- All touch points in public areas like door handles, counter tops, table tops, railings, etc. are cleaned continuously using an approved sanitizer/disinfectant. These practices are also in place in guest rooms during the morning housekeeping service and at the time of optional turndown service in the evening.
- Protocols are in place for staff in the kitchens, restaurants, in-room dining, public areas to wear masks & face shields at all times, and also to sanities/soap wash their hands every time they serve food or touch food related items.
DINING
- Social distancing, as per new norms, would be practiced.
- All clean crockery, cutlery & glass ware shall be re-sterilized using hot ovens prior to being placed on the table. Disposable napkins will be used during the prevalence of the pandemic.
STAFF HYGIENE
- A strict regime for health checks, sanitisation, and high standards of good hygiene shall be ensured for all staff members. Staff entry has been equipped with “the staff sanitizing room” prior to entry into the lodge campus, in compliance with our policy of strict safety & hygiene measures.
SAFARIS & TRANSPORTATION
- Strict sanitization of vehicles, all equipment on board, breakfast kits,etc. as also driver’s and naturalist’s hygiene will be ensured at all times.
DOCTOR ON CALL
- A doctor shall be available on call.